Talk to us

info@elumenuvo.com — for orders, returns, GST invoices, bulk quotes and anything else. Include your order ID (it looks like ELM-2607-1234) and we can answer in one reply instead of three.

+91 98188 21175 — Open 24 hours, every day. If we are on another call, leave a message or drop us an email and we will come straight back to you.

Elume Nuvotech Private Limited
Atarpura Cholpla, Garh Road
Hapur, Uttar Pradesh 245101, India
CIN: U27320UP2026PTC243960

This is also the address for returns and all postal correspondence. Please do not ship a return anywhere else, and always email us first so we can raise a pickup and track it against your order.

C-20, 1/1A, Coast Guard Golf Ground Road, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, India

Our second working location. Returns should still go to the registered office above.

You can follow any order yourself at track your order using the order ID and the email you ordered with — no account needed. Delivery timelines and charges are set out on our shipping page.

Our policy, the eligibility rules and the refund timeline are on the returns and refunds page. To start a return, email us with your order ID and we will arrange a free reverse pickup.

For contractor and business accounts see Elume for business, for payment terms see 30-day credit, and if you manufacture or distribute electrical goods and want to list with us, see sell on Elume. Can't find a product? Tell us what you need and we will source it.