Yes. Every Havells product on Elume is 100% genuine, sourced through authorised channels, and carries the manufacturer's standard warranty.

Yes. We deliver anywhere in India our couriers serve, usually within 5 to 7 working days from order confirmation (3 to 4 with expedited delivery on orders of Rs 10,000 and above). The delivery charge follows the order value (the GST-inclusive goods total after any discount code): ₹200 under ₹2,000; ₹100 from ₹2,000 to under ₹4,000; free from ₹4,000 to ₹25,000; ₹1,000 above ₹25,000, because large orders ship insured, often in several boxes. Heavy consignments add ₹1,000 for every started 10 kg beyond the first 10 kg of the order's total shipping weight, even when delivery is free. A free-delivery code makes the whole delivery charge zero. Every charge is shown at checkout before you pay.

Yes, on orders delivered in India. Enter your GSTIN at checkout and we issue a GST invoice with tax shown separately, so businesses can claim input tax credit.

Yes. Orders of 15 or more pcs get a wholesale rate about 5% below the listed Elume price, shown on every product page.

Tell us. If the same Havells product is listed for less, GST and delivery included, by an authorised Indian online seller, we match that price, before you order or within 7 days of ordering. The terms are on our lowest-price guarantee page.

For delivery in India, unused items in original packaging can be returned within 7 days of delivery, with free return shipping.